Once your order has shipped, we will send you a shipping confirmation email with a link to track the order on the carrier’s website. By clicking the link, you will be able to check the status of your order once is in transit.

We know how important your order is, so we aim to fulfill orders as quickly as possible. So unfortunately, we’re unable to change an order once it is placed. Please definitely make sure all the details are correct when you confirm the checkout.

If you don’t receive your order within 30 days after shipping, you are eligible for a full refund.

If your purchase isn’t working out for you, we’re happy to accept it for return as long as your item is in original condition (tags attached and no visible signs of wear) and isn’t a clearance sale item. Please note, we don’t do direct exchanges!
Once our team received your return parcel, they will issue you an online credit note that never expires to purchase absolutely anything in our store, or the size you prefer.

We usually stock pieces from our latest collection in a few weeks. So please sign up your email to be notified of a restock, and you shouldn’t miss out the next time.

All orders are handled and shipped out from our warehouse. Please allow extra time for your order to be processed during holidays and sale seasons. We process orders between Monday and Friday. Orders will be processed within 1-3 business days from the order date and shipped the next day after the processing day. Please note that we don’t ship on weekends.

Please contact us with your order number and promo code ASAP and we’ll do our best to take care of it!

Please contact us with your order number and promo code ASAP and we’ll do our best to take care of it!

We’re sorry to hear that you’ve received an incorrect or faulty item. Please send us an e-mail with your order number, the name/product code and the picture of the item you received and further details of the problem within 30 days of receiving your order.